Orders are accepted by phone, fax, or email. Personalization is free for orders 6 dozen and more. Hebrew text incurs a flat fee of $15.
A set-up charge of $20.00 will be added to orders less than the five dozen minimum.
Orders are processed in accordance with the Simcha Date and take about 4 to 6 weeks. For rush orders, please contact us directly at email@example.com
Upon request samples are available.
Once production on your order has begun, changes or cancellations may incur additional charges. No changes will be accepted once order is personalized and completed. We are not responsible for spelling errors made by the customer.
We ship via Canpar nationwide. Shipping costs will be applied to your order.
Israel's Judaica Personalized Kippot and Simcha Store will not be held responsible for meeting deadlines on Canpar Service due to shipping delays.
Israel's Judaica Personalized Kippot and Simcha Store is not responsible for any brokerage, duties or taxes that are applied on international orders.
For international shipping rates, or express shipping please email us at: firstname.lastname@example.org
No returns allowed on personalized merchandise.
Merchandise must be checked upon receipt. All claims for errors or damages must be reported within five days of receipt of merchandise. We will not take responsibility for any shipping if the error wasn't reported immediately. A letter must be included with the product stating the problem.
Contact us via email or by telephone to receive authorization
prior to returning merchandise. Merchandise returned without authorization will be returned or sent back.
We will not take responsibility for additional air shipping or rush charges if the error was not reported immediately.
After defective merchandise is returned to us, we will send a replacement order or issue a refund.
Shipped Merchandise should be returned to:
ISRAEL’S The Judaica Centre 441 Clark Avenue West Thornhill, Ontario